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Fast access to the right care

Call 877-738-7286 to request a transfer evaluation.

"These nurses are wonderful. They collect everything we need to work on behalf of the patient. As a team, we are providing faster access to the right care, and that's what it's all about."

Transfer Center Triage Services

As an academic medical center offering expertise in more than 200 specialties, The University of Kansas Health System partners with community and regional physicians to care for patients with time-critical or complex conditions.

Our experienced triage nurse coordinators work with referring and accepting physicians to identify the right resources to treat the right patient at the right time. These experienced emergency care and ICU nurses are dedicated to facilitating transfers that optimize quality and efficiency.

To request a transfer evaluation, call 877-738-7286, 24 hours a day, 7 days a week.

Rapid care for time-critical diagnoses

When seconds count, our triage nurse coordinators are ready to facilitate rapid transfers and rapid care. When taking calls from referring providers, they will:

  • Collect patient information on condition and diagnosis
  • Communicate with attending physicians to expedite consults
  • Apply clinical triage and decision-making regarding patient placement and response team activation
  • Collect medical record information and images to reduce duplication of tests and scans
  • Provide real-time bed status for incoming patients

Conditions that require immediate medical attention and for which we offer leading expertise include:

Added value through financial, medical review

Ensuring every patient in need receives the care they require is our transfer team's topmost priority. But, for patients without a time-critical diagnosis or those who are inpatients without an emergency medical condition, we promote transparency in insurance coverage.

Without this crucial step, patients may be at risk to bear the responsibility of significant medical costs

We evaluate insurance coverage in advance to help patients make informed decisions and avoid the burden of unexpected, uncovered medical costs. Patients without verified payer coverage may speak with our financial counselors if they wish to continue the transfer process.

This evaluation also explores medical necessity. Our triage nurse coordinators obtain medical records and share them with a review team that includes a physician adviser and requested subspecialty team. Together, these experts will determin the need for an acute transfer and may be able to suggest effective, alternate options, such as clinic care.

This process helps us safeguard non-emergent patients' physical and financial health.

Accreditations and distinctions

  • Ranked among U.S. News & World Report's top hospitals in eight specialties for 2017-18

  • American College of Surgeons-verified Level I Trauma Center since 2000

  • American Burn Association-verified burn center since 1999

  • American Burn Association-verified pediatric burn center since 2011

  • Advanced Comprehensive Stroke Center since 2012

  • American Heart Association/American Stroke Association Get With The Guidelines Stroke Gold Plus & Target: Stroke Honor Roll Elite Plus since 2016

  • American Heart Association/American Stroke Association Mission Lifeline Silver Receiving hospital for STEMI

  • Certified Chest Pain Center since 2005

  • Nation's first to earn Comprehensive Cardiac Center certification by the Joint Commission in 2017

These recognitions underscore our commitment to quality.

Request a consult

Seeking a physician's opinion without transferring your patient? Request a physician-to-physician consult.