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Guest Services

At The University of Kansas Health System's Guest Services, located off the hospital's main lobby, you will find a comfortable waiting room, coffee, television and a computer with Internet access for researching health care information. Our Patient Relations staff can offer assistance with answers to health care questions and access to community resources. And our Information Desk staff members provide directions and personal escorts to appointments and campus maps.

The University of Kansas Health System provides patients and visitors with many other conveniences:

  • Assisted valet parking for $3 at the hospital's main entrance (This service is offered only to patients who are using portable oxygen, undergoing chemotherapy, experiencing heart problems or suffering from a chronic neurological movement disorder. Space is limited, so additional restrictions may apply.) 
  • An  outpatient pharmacy located off the hospital's main lobby at 913-588-2316
  • Food and Conveniences
    Hot meals, sandwiches and salads are served in the hospital cafeteria, near the main elevators on the ground floor. Hours are 6:30 a.m.-8 p.m. Monday-Friday and 7 a.m.-6:30 p.m. weekends and holidays. Vending machines are available 24 hours a day at the cafeteria entrance.
  • The gift shops and bookstore sell convenience items, snacks, cards, books, magazines and gift items. Flowers and live plants are not permitted in ICU. However, balloons and stuffed animals are also available.
  • Security
    KU police officers regularly patrol the medical center complex. They are also available to escort you to your car after dark. Call 913-588-5030. To reach the police in an emergency, use the blue phones located throughout the campus.
  • Religious Services
    Our spiritual care specialists are on staff and available by request to everyone. All of our specialists are ordained ministers and able to administer sacraments. Read more.
  • Other
    A beauty salon with walk-in service is located across the hall from the cafeteria and open 9am-4:30pm Mon-Fri; call 913-588-2518 for more information. An automated teller machine (ATM) and stamp machines are also located near the cafeteria.