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Support and assistance

Understanding your costs for care and procedures can be complicated. Let us help with an estimate for what you may pay.
Call: 913-588-7850

The University of Kansas Health System also offers a financial assistance program for patients who qualify.

Understanding the Cost of Care

We are here to help you make an informed decision about your healthcare, based on your specific needs and care plan. If you are a patient or caregiver for a patient at The University of Kansas Health System and would like to discuss an estimate for care, we encourage you to call the patient financial customer services center Monday-Friday, 8:30 a.m.-4:30 p.m., at 913-588-7850. A trained counselor will answer your questions and make sure you understand the most realistic payments associated with your procedure – so you can focus on your health.

Charge description master

The charge description master (CDM) is a comprehensive listing of individual procedures, services and items billable to a hospital patient or a patient’s health insurance provider, but it is not reflective of what a patient actually pays.

  • While this document outlines standard base charges, these are not necessarily charges a patient will see.
  • Every patient is unique and actual patient payment is highly dependent upon a combination of factors.
  • Even for similar procedures at the same facility, what a patient actually pays may differ based on their insurance plan and other factors.
  • Cost is only one factor consumers should review when making healthcare decisions. Outcomes, quality/safety data and experiences should also be considered.

As of January 1, 2019, the Centers for Medicare and Medicaid Services have required all hospitals to make available our charge description master (CDM). We have also made available our average charges by Diagnostic Related Group (DRG), which Medicare and certain insurers use to categorize hospitalizations. 

We support helping patients make informed decisions, which is why we offer a patient financial customer service center to provide individualized assistance in determining the actual cost of care. 

Call a financial counselor at our financial customer services center, 913-588-7850, to understand your individualized case.

View our CDM

To view The University of Kansas Hospital CDM and DRG, enter your email address below and click submit. Providing your email helps us better serve you and perfect our hospital charge information. If you have any questions about our CDM, DRG or your specific costs, you may call us at 913-588-7850 or by email.

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