Patient-Centered Medical Home

Our primary care team offers you a patient-centered medical home. This approach to your health focuses on complete, proactive, preventive care that encourages wellness. It differs from the traditional model of providing reactive care when you or your family are sick or hurt (though we care for you then, too).

As a patient-centered medical home, we build strong, healing patient-provider relationships for the long term. We work together with you or your loved ones to serve as your central partner for all of your healthcare needs. Together, we’ll keep you and your family as healthy and well as possible.

In a patient-centered medical home, patients and providers collaborate closely. We fulfill a number of responsibilities to you, but also look to you to play a role as an active member of your own care team.

Our responsibilities to you:

• Coordinate care across care settings
• Address questions and concerns
• Communicate treatment goals and options
• Develop treatment plans together
• Provide proven care
• Offer information about classes, support groups and other resources

Your responsibilities to yourself and your care team:

• Take an active role in care by asking questions and describing needs
• Provide a complete medical history
• Inform us of care received elsewhere, such as a hospital admission or emergency department visit
• Follow the care plan
• Participate in self-care activities
• Provide feedback about health and wellness

As your patient-centered medical home care team, we serve as your central point of contact for a variety of health needs. We help you plan, schedule and coordinate important care across settings or specialties. We help you:

• Schedule and complete needed labs or tests and inform all providers
• Work with other specialists to manage care
• Proactively schedule preventive screenings and exams
• Follow up on hospital admissions or emergency room visits and help schedule follow-up care
• Offer support from social workers, dietitians and other care team members
• Provide education and community resources to self-manage care
• Offer long-term care management for complex or chronic conditions and coordinate involved providers

For your convenience, we provide options for contacting us and accessing your medical information.

• Visit us in the office or by telehealth.
• Request a same-day appointment or obtain urgent care in person or by telehealth.
• Self-schedule appointments in MyChart, our patient portal.
• Reach us 24/7 through after-hours on-call providers or secure messaging in MyChart.
• View medical information in MyChart.