Women's Health Specialties and Endocrinology in Gladstone
Family careCreekwood Family Care has attained Patient-Centered Medical Home™ recognition from the National Committee on Quality Assurance. Our services include:
- Family medicine
- Medication management
- Sick visits
Accidents happen. Your child gets hurt at a soccer game. Your toddler has an earache. You have the flu. These are times when you need to see a doctor right away.
That's why there is Creekwood Urgent Care.
For illnesses or injuries that need immediate attention, yet don't require a trip to the emergency room, our physician assistants and advanced practice registered nurses are ready to help. We see patients age 3 years and older.
Urgent care FAQs
What is urgent care?
Our urgent care centers allow you to see a physician, physician assistant or advanced practice registered nurse without an appointment. You should use urgent care for medical problems that require prompt attention, but are not serious enough to require a trip to the emergency room. These medical problems might include respiratory difficulties associated with asthma and allergies, sore throats, coughs, fever, rashes, minor injuries, headaches, vomiting and flu-like symptoms.
Should I schedule an appointment at urgent care?
It is never necessary to schedule an appointment at our urgent care centers. Patients are seen on a first-come, first-served basis or based on medical need.
What ages do you see?
Ages seen vary by clinic. Please check with the specific location you plan to visit.
How long will I have to wait?
Since we don't take appointments, it's difficult to predict how long you will have to wait to be seen by a member of our urgent care medical team. Although we treat patients on a first-come, first-served basis, patients with severe breathing problems, who are bleeding or who may have life-threatening medical conditions will be seen first.
Are urgent care fees higher?
In some cases there is an additional "after hours" charge for urgent care visits, which is usually covered by most insurance carriers. Some insurance carriers may require higher copays. Please call the number on the back of your insurance card for questions about coverage. In addition, some medications, tests and/or medical supplies may not be covered under your plan and will be your responsibility.
When should I go to the emergency room or call 911?
Go to the emergency room for injuries that are serious or that may be life-threatening. These include:
- Amputation of a body part
- Electrical shock
- Fractures that are open or angulated
- Severe bleeding due to injury or trauma
- Severe burns
- Chest pains that could be related to heart attack
- Severe abdominal pain
Call 911 immediately if you have a medical emergency and need transportation to the hospital.
How do I get my test results?
When you have tests done, there are 2 ways to get results. The preferred method to access your health information is through MyChart. Get more information on MyChart and learn how to sign up. Or, a clinical staff member will contact you regarding any abnormal results.
Whom should I call with billing questions?
For billing questions, call 913-588-5820 Monday-Friday, 8 a.m.-5 p.m.
E-visits for adult patients
Busy schedules often make it hard to see the doctor for a minor illness. If you are an established adult patient of Creekwood Family Care or another of our primary care locations, you can visit a nurse practitioner from your smartphone or computer.
Simply place your request in MyChart and complete a brief survey about your symptoms.
- If you submit your request before 1 p.m. on a weekday, you will receive a response by 5 p.m. that day.
- If you submit your request after 1 p.m. or on a weekend or holiday, you will receive a response by noon on the next business day.
- It will include a diagnosis and a care plan – even a prescription, if needed.