Our urgent care centers allow you to see a physician, physician assistant or advanced practice registered nurse without an appointment. You should use urgent care for medical problems that require prompt attention, but are not serious enough to require a trip to the emergency room. These medical problems might include respiratory difficulties associated with asthma and allergies, sore throats, coughs, fever, rashes, minor injuries, headaches, vomiting and flu-like symptoms.

SHOULD I SCHEDULE AN APPOINTMENT AT URGENT CARE?

It is never necessary to schedule an appointment at our urgent care centers. Patients are seen on a first-come, first-served basis or based on medical need.

WHAT CONDITIONS ARE ELIGIBLE FOR A VIDEO URGENT CARE VISIT?

In alphabetical order: Abrasions Acne Asthma Athlete’s foot Back pain Cold and flu Constipation Cough COVID-19 concerns Diarrhea Dry skin/eczema Extremity pain Eye irritation Fatigue Fever Headache Heartburn Insect bite Nausea Pink eye Poison ivy Possible fracture Rash Respiratory symptoms Seasonal allergies Sinus Sore throat Stuffy nose Stye Urinary tract infection Vaginal discharge/irritation Vomiting

WHAT AGES DO YOU SEE?

Ages seen vary by clinic. Please check with the specific location you plan to visit.

HOW LONG WILL I HAVE TO WAIT?

Since we don't take appointments, it's difficult to predict how long you will have to wait to be seen by a member of our urgent care medical team. Although we treat patients on a first-come, first-served basis, patients with severe breathing problems, who are bleeding or who may have life-threatening medical conditions will be seen first.

ARE URGENT CARE FEES HIGHER?

In some cases there is an additional "after hours" charge for urgent care visits, which is usually covered by most insurance carriers. Some insurance carriers may require higher copays. Please call the number on the back of your insurance card for questions about coverage. In addition, some medications, tests and/or medical supplies may not be covered under your plan and will be your responsibility.

WHEN SHOULD I GO TO THE EMERGENCY ROOM OR CALL 911?

Go to the emergency room for injuries that are serious or that may be life-threatening. These include: Amputation of a body part Electrical shock Fractures that are open or angulated Severe bleeding due to injury or trauma Severe burns Dehydration Chest pains that could be related to heart attack Severe abdominal pain Call 911 immediately if you have a medical emergency and need transportation to the hospital.

HOW DO I GET MY TEST RESULTS?

When you have tests done, there are 2 ways to get results. The preferred method to access your health information is through MyChart. Get more information on MyChart and learn how to sign up. Or, a clinical staff member will contact you regarding any abnormal results.

WHOM SHOULD I CALL WITH BILLING QUESTIONS?

For billing questions, call 913-588-5820 Monday-Friday, 8 a.m.-5 p.m.

Urgent Care

Urgent care at The University of Kansas Health System gives you direct access to experts you can trust. By visiting 1 of our 4 urgent care locations throughout the Kansas City area, you have access to board-certified physicians and advanced practitioners. Plus, you'll benefit from the expertise of our imaging specialists and pathology experts, as well as leading clinical practices that only an academic medical center can provide.

Our urgent care locations in the Kansas City area, as well as our urgent care video visits, allow you to see a provider without an appointment to get the care you need. We welcome walk-in visits and offer urgent care services for people ages 6 months and older.

Need urgent care?

Call 913-574-2273 (CARE). You can also request your urgent care visit using MyChart.

See current wait times at our locations

About urgent care

Urgent care provides access to medical help when you need it for conditions that don't warrant a visit to the emergency department. Urgent care also provides services not available in most traditional doctor’s offices, including X-rays, some lab work and tests such as electrocardiograms. Our urgent care allows you to walk in without an appointment, in the location that is closest to you.

Why choose us for urgent care

Urgent care needs aren't always limited to scrapes and sprains. Many times, urgent care requires advanced care. The doctors, nurses and clinical staff at The University of Kansas Health System are uniquely equipped to provide the highest level of care. Our urgent care locations provide you with streamlined access to the nation's best doctors when you need care most. Whether you are a current patient or simply seeking same-day service, you'll benefit from the expertise of our nationally recognized specialists.

Still the best

Our hospital continues to rank as the best in Kansas City and in Kansas according to U.S. News & World Report.

Magnet-recognized

The University of Kansas Hospital has been designated a Magnet® facility by the American Nurses Credentialing Center since 2006.

Respect for all people

Named a leader in LGBTQ+ Healthcare Equality by the Human Rights Campaign.

Urgent care services

It's important that you choose the right care at the right time. Seek urgent care when you need treatment quickly, but your provider is not available.

Use urgent care for
Do not use urgent care for

Acute back pain or injury
Allergic reactions
Animal or insect bites
Asthma
Bad colds or flu
Cuts requiring stitches
Earaches
Eye infections or irritations
Mild fevers
Minor burns
Nausea, vomiting and diarrhea
Rashes
Sore throats
Sprains or strains
Suspected broken bones
Urinary problems

Urgent care visits are not able to handle serious symptoms, like:

Any symptoms that make it impossible to walk, breathe or perform other basic functions
Bleeding that won't stop
Chest pain
Difficulty breathing
Fevers in babies 3 months old or younger
Loss of consciousness
Pregnancy issues
Seizures
Serious head injury
Severe allergic reactions that include face swelling or itching throat
Severe pain
Throwing up or coughing up blood

These serious symptoms need immediate attention and may indicate life-threatening conditions. In these instances, you need to seek emergency services.

Urgent care COVID-19 testing available

COVID-19 testing is now available for symptomatic patients during urgent care appointments.

Learn more

Urgent care FAQ

Our urgent care centers allow you to see a physician, physician assistant or advanced practice registered nurse without an appointment. You should use urgent care for medical problems that require prompt attention, but are not serious enough to require a trip to the emergency room. These medical problems might include respiratory difficulties associated with asthma and allergies, sore throats, coughs, fever, rashes, minor injuries, headaches, vomiting and flu-like symptoms.
It is never necessary to schedule an appointment at our urgent care centers. Patients are seen on a first-come, first-served basis or based on medical need.
In alphabetical order:
- Abrasions
- Acne
- Asthma
- Athlete’s foot
- Back pain
- Cold and flu
- Constipation
- Cough
- COVID-19 concerns
- Diarrhea
- Dry skin/eczema
- Extremity pain
- Eye irritation
- Fatigue
- Fever
- Headache
- Heartburn
- Insect bite
- Nausea
- Pink eye
- Poison ivy
- Possible fracture
- Rash
- Respiratory symptoms
- Seasonal allergies
- Sinus
- Sore throat
- Stuffy nose
- Stye
- Urinary tract infection
- Vaginal discharge/irritation
- Vomiting
Our urgent care is for those who are 6 months and older.
Since we don't take appointments, it's difficult to predict how long you will have to wait to be seen by a member of our urgent care medical team. Although we treat patients on a first-come, first-served basis, patients who with severe breathing problems, who are bleeding or who may have life-threatening medical conditions will be seen first. We also prioritize those who state they are on their way through viewing the locations, hours and wait time in MyChart.
In some cases there is an additional "after hours" charge for urgent care visits, which is usually covered by most insurance carriers. Some insurance carriers may require higher copays. Please call the number on the back of your insurance card for questions about coverage. In addition, some medications, tests and/or medical supplies may not be covered under your plan and will be your responsibility.
Go to the emergency room for injuries that are serious or that may be life-threatening. These include:
- Amputation of a body part
- Chest pains that could be related to heart attack
- Dehydration
- Electrical shock
- Fractures that are open or angulated
- Severe abdominal pain
- Severe bleeding due to injury or trauma
- Severe burns
Call 911 immediately if you have a medical emergency and need transportation to the hospital.
When you have tests done, there are 2 ways to get results. The preferred method to access your health information is through MyChart. Get more information on MyChart and learn how to sign up. Or, a clinical staff member will contact you regarding any abnormal results.
For billing questions, call 913-588-5820 Monday-Friday, 8 a.m.-5 p.m.