Visitor Information

We understand the importance of including family and friends in the healing process. At The University of Kansas Health System, we are committed to doing everything we can to make your visiting experience as easy and pleasant as possible.

Visitor resources

If you want to send a delivery, flowers or balloons to a loved one at our main hospital, we encourage you to follow these guidelines.

All deliveries should be addressed to:
All mail should be addressed to:
Mail will be forwarded to a patient's home or designated address if it arrives after they have left the hospital.
Flowers and plants cannot be delivered to intensive care rooms because of infection-control requirements.
Latex balloons are not allowed anywhere in the hospital.

CaringBridge

CaringBridge allows you to create a secure, personalized website that's available 24/7. You, your family and friends can easily share messages and photos during a hospital stay.

Your loved one will be able to keep everyone informed during those times when you need each other most.

Learn more and get started on a website.

Explore more visitor information

COVID-19 updates

Get the latest COVID-19 news and updates.

Visitor & family guide

Helpful information when you’re visiting the hospital.

Visiting hours & parking

See visiting hours and parking for our main campus.

Hospital visitor guidelines

Our guidelines ensure you have a positive experience.

Hospital amenities

Dining, gift shop, transportation, lodging and more.

Send a patient an e-card

Let your loved one know you’re thinking about them.

To ask about a friend or family member who is in our care, call the hospital operator at 913-588-5000.