Billing, Insurance and Financial Assistance
The University of Kansas Health System is dedicated to caring for you. We are also here to help ensure you understand billing, insurance policies and financial assistance options so you can focus on what matters most: getting better.
In this section, you'll find information about our billing and insurance policies for patient hospital stays, procedures and doctor appointments.
Explore billing, insurance and financial assistance
Estimate costs in advance
We offer a self-service price estimate tool to help you understand costs before you plan or receive healthcare services. For a variety of common tests and procedures – with more to come – you can perform an online estimate to learn the amounts your insurance will cover and the out-of-pocket costs you’ll be responsible for.
If you’re a health system patient with a MyChart account, you can use our self-service, online price estimate tool in MyChart. Log in to MyChart. Go to Billing and choose Estimates.
If you are new to the health system or don’t have a MyChart account, you can explore the estimate tool as a MyChart guest user.
Your health is our priority, and we understand that medical billing can be confusing. Our goal is to make your complete experience as simple, clear and effective as possible.
Our representatives are here to help. Call 913-588-7850 to speak with a financial counselor.
Understand the cost of care
It can be challenging to understand the cost of healthcare up front. But there are resources to support you. First, you can always contact your insurance carrier directly to understand your coverage. Second, try our price estimate tool available within MyChart and accessible to both MyChart users and guests. It captures and shares expected costs for a variety of common healthcare needs and takes into account many specific insurance plans. And finally, our financial advisors are always happy to help you. In Kansas City, call 913-588-7850 or email FinancialCounselor@KUMC.edu. In Great Bend, call 620-791-5054 or email GBC-FinancialCounselor@KUMC.edu.
Convenient payments with CommerceCare™
Commerce Bank has partnered with The University of Kansas Health System to bring you CommerceCare™, a fast, flexible and patient-friendly extended financing solution. With CommerceCare™, you can get many of the elective care services you want now and pay over time. CommerceCare™ offers two convenient plans so you can choose the option that works best for you.