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EpicCare Link

Getting started with and using EpicCare Link.
Doctor using ipad

EpicCare Link gives you access to your patients' medical records on the Epic electronic medical record system we call O2. It includes:

  • Real-time access to progress notes, lab results, discharge instructions, consult notes and imaging reports
  • Notification of outpatient visits, admissions and discharges


We invite you to enroll in EpicCare Link. Follow the steps below to begin the process.

  1. Choose 2 site administrators for your EpicCare Link access. Site administrators will have additional security and responsibility within EpicCare Link.
  2. Complete 1 access agreement for your site.
  3. Complete the user request form to identify who should have access to EpicCare Link. You may enroll anyone in your office who has a need to access patient records, including physicians, advanced practice providers, clinicians and non-clinical staff.
  4. Email your completed access agreement and request form to
  5. When your enrollment is complete, your site administrator will receive a secure email with the user names and passwords for your group.

Technology requirements

EpicCare Link works with the following Internet browsers:

  • Apple Safari 14+
  • Google Chrome 88+
  • Microsoft Edge 88+
  • Mozilla Firefox 78+
  • iOS 9+
  • Adobe Reader or Adobe Acrobat Reader

For tablets, you must use Apple Safari or Android Chrome browsers.

Additional requirements:

  • Please be sure to enable the latest version of Java to display graphs and scanned images.
  • EpicCare Link requires a minimum screen resolution of 1024x768 pixels.
  • A high-speed internet connection ensures optimum performance.
  • As of February 2024, EpicCare Link now boasts support for the Linux operating system, provided users are utilizing Google Chrome version 88 or later.


After enrolling in EpicCare Link, you and your team can access online training and return to it at any time. Log on to find:
  • Site Administrator Guide
  • New User Quick Start Guide
  • User Guide
  • FAQs


For enrollment questions, contact the EpicCare Link Administrator at 913-588-0583 or email

For technical assistance, call the EpicCare Link help desk at 913-945-9999 option 3.

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