EpicCare Link

EpicCare Link provides easy access to the health system’s Epic electronic medical record system called O2.

With EpicCare Link, you can:

View real-time progress notes, lab results, discharge instructions, consult notes, imaging reports and more.
Get notifications regarding outpatient visits, admissions and discharges.
Enter and view patient referral orders.

How to enroll

Any physician or provider who refers a patient to The University of Kansas Health System can use EpicCare Link. Physicians’ support staff can also gain access to EpicCare Link.

Follow the steps below to enroll in EpicCare Link.

Apply using our New Account Request web portal.
Complete the new site information and submit.
- Choose 2 site administrators for your EpicCare Link access.
  Site administrators will have additional security and responsibility within EpicCare Link.
After submitting your request, our team will review to ensure your site meets the requirements for access. If approved, we will follow up with guidance on next steps.
Still have questions? Email us.

Already enrolled? Log in to EpicCare Link.

Technology requirements

EpicCare Link works with the following Internet browsers:

Apple Safari 14+
Google Chrome 88+
Microsoft Edge 88+
Mozilla Firefox 78+
iOS 9+
Adobe Reader or Adobe Acrobat Reader

For tablets, you must use Apple Safari or Android Chrome browsers.

Additional requirements:

Please be sure to enable the latest version of Java to display graphs and scanned images.
EpicCare Link requires a minimum screen resolution of 1024x768 pixels.
A high-speed internet connection ensures optimum performance.
As of February 2024, EpicCare Link now boasts support for the Linux operating system, provided users are utilizing Google Chrome version 88 or later.

EpicCare Link Training

EpicCare Link includes online resources and educational materials to help you and your team make the most of EpicCare Link. After enrolling in EpicCare Link, log in to find:

Site Administrator Guide
Quick Start Guide for new users
User Guide
Answers to FAQs

Additional in-person training options are also available. To learn more, referring physicians or their offices can email Physician Relations.

Questions?

For enrollment questions, contact the EpicCare Link administrator at 913-588-0583 or by email.

For technical assistance, call the EpicCare Link help desk at 913-945-9999, option 3.

To learn more about EpicCare Link or how to refer a patient, please contact the physicians relations team.

Frequently Asked Questions

EpicCare Link provides real-time web portal access to patient information on the Epic system, which The University of Kansas Health System has included in its suite of electronic medical records called O2.
Any physician or provider who refers a patient to The University of Kansas Health System can use EpicCare Link. Physicians’ support staff can also access patient information in EpicCare Link.

Certain insurance providers, regulators and other authorized third parties may use EpicCare Link to access patient information. External research study monitors are required to use EpicCare Link for reviewing patient medical records for research purposes.
With real-time access to patients’ medical records, EpicCare Link helps you better coordinate patient care and billing. You’ll find test results, imaging reports and notifications of outpatient visits, admissions and discharges all in one place.
EpicCare Link uses industry-standard encryption technology, ensuring access is only available to those authorized to view patient data.

To help secure user accounts, EpicCare Link requires 2-factor authentication. This extra layer of security helps ensure that the only person who can log in to your account is you.
The University of Kansas Health System offers EpicCare Link to referring physicians and providers at no cost. A web-based service, EpicCare Link requires no additional software installation.
Complete this new account request form. Questions? Please contact the EpicCare Link administrator at 913-588-0583 or by email.
To log in to EpicCare Link, you need access to a web browser such as Microsoft Edge, Chrome or Safari on a computer, tablet or smartphone. Additional technology requirements include:
- Please be sure to enable the latest version of Java to display graphs and scanned images.
- EpicCare Link requires a minimum screen resolution of 1024x768 pixels.
- A high-speed internet connection ensures optimum performance.
- As of February 2024, EpicCare Link now boasts support for the Linux operating system, provided users are utilizing Google Chrome version 88 or later.
To learn more, referring physicians or their offices can email Physician Relations.
Site administrators are your EpicCare Link liaisons for your staff and The University of Kansas Health System. Each practice must carefully select 2 site administrators from their staff. As the first points of contact, site administrators should use the system frequently and serve as experts and coordinators for all users in your practice.

On a regular basis, site administrators are required to verify site users, reset passwords, serve as onsite experts for fellow staff and perform other vital functions to coordinate collaboration with The University of Kansas Health System.
An EpicCare Link administrator is employed by The University of Kansas Health System as a support and liaison to site administrators. A site administrator is employed by your organization as the primary point of contact between your organization and The University of Kansas Health System.
Physicians and providers can request EpicCare Link access for their clinical staff, nonclinical staff and office administrators. Each enrollee must electronically sign the terms and conditions. This includes abiding by the rules of patient confidentiality. HIPAA applies to EpicCare Link. To maintain patient confidentiality, EpicCare Link users must log out or secure their workstation when they have finished working or need to step away from the computer.
When signing up for EpicCare Link, physicians or providers can customize their notification settings to determine when and how they are notified of updates to a patient’s record.
Yes, physicians and providers, along with nursing and clinical staff, can use the Order Entry activity in EpicCare Link to place imaging and referral orders with The University of Kansas Health System.
An EpicCare Link Quick Start Guide is available for site administrators to share with their staff. Additional in-person training options are also available.
Users should contact their site administrator for assistance. Site administrators who need additional help may contact the EpicCare Link help desk.