Our urgent care centers allow you to see a physician, physician assistant or advanced practice registered nurse without an appointment. You should use urgent care for medical problems that require prompt attention, but are not serious enough to require a trip to the emergency room. These medical problems might include respiratory difficulties associated with asthma and allergies, sore throats, coughs, fever, rashes, minor injuries, headaches, vomiting and flu-like symptoms.

SHOULD I SCHEDULE AN APPOINTMENT AT URGENT CARE?

It is never necessary to schedule an appointment at our urgent care centers. Patients are seen on a first-come, first-served basis or based on medical need.

WHAT AGES DO YOU SEE?

Ages seen vary by clinic. Please check with the specific location you plan to visit.

HOW LONG WILL I HAVE TO WAIT?

Since we don't take appointments, it's difficult to predict how long you will have to wait to be seen by a member of our urgent care medical team. Although we treat patients on a first-come, first-served basis, patients with severe breathing problems, who are bleeding or who may have life-threatening medical conditions will be seen first.

ARE URGENT CARE FEES HIGHER?

In some cases there is an additional "after hours" charge for urgent care visits, which is usually covered by most insurance carriers. Some insurance carriers may require higher copays. Please call the number on the back of your insurance card for questions about coverage. In addition, some medications, tests and/or medical supplies may not be covered under your plan and will be your responsibility.

WHEN SHOULD I GO TO THE EMERGENCY ROOM OR CALL 911?

Go to the emergency room for injuries that are serious or that may be life-threatening. These include: Amputation of a body part Electrical shock Fractures that are open or angulated Severe bleeding due to injury or trauma Severe burns Dehydration Chest pains that could be related to heart attack Severe abdominal pain Call 911 immediately if you have a medical emergency and need transportation to the hospital.

HOW DO I GET MY TEST RESULTS?

When you have tests done, there are 2 ways to get results. The preferred method to access your health information is through MyChart. Get more information on MyChart and learn how to sign up. Or, a clinical staff member will contact you regarding any abnormal results.

WHOM SHOULD I CALL WITH BILLING QUESTIONS?

For billing questions, call 913-588-5820 Monday-Friday, 8 a.m.-5 p.m.

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The University of Kansas Health System Primary Care and Urgent Care

Primary Care and Urgent Care in Kansas City, MO

Welcome

The University of Kansas Health System Primary Care and Urgent Care is a primary care practice dedicated to taking care of you and your family. From 6-month old children to seniors, our staff is on hand to help take care of you. They include family practice physicians and nurse practitioners.

Location

1. The University of Kansas Health System Primary Care and Urgent Care
T-Mobile Center

1403 Grand Blvd.

Kansas City, MO 64106

Google Maps Directions

Office Contact:

816-268-4295

Directions and parking

1403 Grand Blvd., Kansas City, MO 64106

Directions

Enter through the Grand Boulevard entrance next to the College Basketball Experience.

Parking

KC Live - 151 E. 13th St.
Cosentino's - 1220 Walnut St./ 1220 Main St.

When visiting The University of Kansas Health System Primary Care and Urgent Care, park in these garages. When you arrive at check-in, present your garage ticket from these locations for validation. We cannot validate for Town Pavilion's garage.

Medical services

We offer services from physicians who specialize in family practice, internal medicine, pediatrics and geriatrics.

The University of Kansas Health System Primary Care and Urgent Care also welcomes urgent care walk-ins – no appointment necessary. If you are sick or have a minor medical emergency, our urgent care medical team treats common conditions including:

Asthma and allergies
Cold and flu symptoms
Cuts and scrapes
Rashes and burns
Sore throats, coughs, fever
Sprains and fractures

Visiting The University of Kansas Health System Primary Care and Urgent Care

Please note, when you visit The University of Kansas Health System Primary Care and Urgent Care the following items are not permitted:

Non-event days:

Glass containers
Backpacks (diaper bags are an exception, but security will need to search upon entry)
Pocket knives
Weapons - including concealed carry permitted guns and laser pointers
Outside food or beverage (bottled water is the exception)
Coolers
Tablet devices larger than 7 inches
Spurs and artificial noisemakers
Pepper spray

Event days:

Glass containers
Backpacks
Pocket knives
Weapons - including concealed carry permitted guns and laser pointers
Outside food or beverage (bottled water is the exception)
Coolers
Tablet devices larger than 7 inches
Spurs and artificial noisemakers
Pepper spray

Read the full security policy.

Patient forms

Consent for Treatment
Consent for treatment PDF
Financial Policy
Financial policy PDF
Notice of Privacy Practices
Notice of privacy practices PDF

Notice of Privacy Practices Acknowledgement
Notice of privacy practices acknowledgement PDF
Permission to Communicate
Permission to communicate PDF

Urgent care FAQ

Our urgent care centers allow you to see a physician, physician assistant or advanced practice registered nurse without an appointment. You should use urgent care for medical problems that require prompt attention, but are not serious enough to require a trip to the emergency room. These medical problems might include respiratory difficulties associated with asthma and allergies, sore throats, coughs, fever, rashes, minor injuries, headaches, vomiting and flu-like symptoms.
It is never necessary to schedule an appointment at our urgent care centers. Patients are seen on a first-come, first-served basis or based on medical need.
In alphabetical order:
- Abrasions
- Acne
- Asthma
- Athlete’s foot
- Back pain
- Cold and flu
- Constipation
- Cough
- COVID-19 concerns
- Diarrhea
- Dry skin/eczema
- Extremity pain
- Eye irritation
- Fatigue
- Fever
- Headache
- Heartburn
- Insect bite
- Nausea
- Pink eye
- Poison ivy
- Possible fracture
- Rash
- Respiratory symptoms
- Seasonal allergies
- Sinus
- Sore throat
- Stuffy nose
- Stye
- Urinary tract infection
- Vaginal discharge/irritation
- Vomiting
Our urgent care is for those who are 6 months and older.
Since we don't take appointments, it's difficult to predict how long you will have to wait to be seen by a member of our urgent care medical team. Although we treat patients on a first-come, first-served basis, patients who with severe breathing problems, who are bleeding or who may have life-threatening medical conditions will be seen first. We also prioritize those who state they are on their way through viewing the locations, hours and wait time in MyChart.
In some cases there is an additional "after hours" charge for urgent care visits, which is usually covered by most insurance carriers. Some insurance carriers may require higher copays. Please call the number on the back of your insurance card for questions about coverage. In addition, some medications, tests and/or medical supplies may not be covered under your plan and will be your responsibility.
Go to the emergency room for injuries that are serious or that may be life-threatening. These include:
- Amputation of a body part
- Chest pains that could be related to heart attack
- Dehydration
- Electrical shock
- Fractures that are open or angulated
- Severe abdominal pain
- Severe bleeding due to injury or trauma
- Severe burns
Call 911 immediately if you have a medical emergency and need transportation to the hospital.
When you have tests done, there are 2 ways to get results. The preferred method to access your health information is through MyChart. Get more information on MyChart and learn how to sign up. Or, a clinical staff member will contact you regarding any abnormal results.
For billing questions, call 913-588-5820 Monday-Friday, 8 a.m.-5 p.m.