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Philips CPAP Recall Notice

July 02, 2021

Kansas City, Kan. — If you are using a sleep apnea or breathing assistance device during sleep, certain CPAP, bilevel PAP, Trilogy and other positive airway pressure devices manufactured by Philips have been recalled. The recall is due to possible malfunction of a foam part within the machine. 

  • The manufacturer recommends people stop using any CPAP or bilevel PAP machine on the list and register your device on the website for replacement or repair.
  • However, the recommendations regarding Trilogy and other life-sustaining mechanical ventilator devices are different because those devices are more critical to health and using an in-line filter is suggested.

Even though Philips’ recommendation is to stop using the equipment, there are no currently available replacement filters or other “quick fixes.” Some medical equipment companies may be able to replace a unit with another unit not on the recall list, but this may be unlikely because this recall affects many patients.

  1. Find out if your CPAP, Bilevel PAP or Trilogy machine is on the recall list.
  2. Contact your medical equipment provider to learn if they have specific recommendations.
  3. Decide if the benefits of continuing to use your equipment outweigh the possible risks that may result from using the equipment.

While the manufacturer recommends people stop using the equipment, no other treatment options are available for many patients and there are significant risks to untreated sleep apnea.

  • For mild apnea with minimal symptoms, the better choice may be to stop using the equipment.
  • For more symptomatic or severe apnea, the decision may be more complicated with a different risk vs. benefit conclusion.
  • Ultimately, the decision of whether to continue therapy will have to be made by you, the patient.

Resource: Philips recall information

Philips recall FAQ

We understand that you may have questions about your CPAP or bilevel PAP devices manufactured by Philips. Here, you’ll find answers to questions about how to learn if your machine has been recalled, how to register your machine with the manufacturer and what steps to take to ensure your health and safety.

  • Visit Philips website and register your device to see if your machine is recalled.

  • Keep your reference number until Philips has a solution to the recall.

    1. Continue using your machine until the recall is resolved.
    2. Stop using your machine until the recall is resolved.
    3. Call your insurance provider to see if it will pay for a new machine due to the recall.
    4. Pay out of pocket for a new machine.
    5. If your machine is 5 years old or more, make an appointment to get an order for a new machine. Appointments are limited due to increased demand.
  • Visit this FDA website to view reported symptoms.

  • Call 877-907-7508 or visit usa.philips.com to learn more. To discuss treatment options with your provider, call 913-588-1227 to schedule an appointment.

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