What is MyChart?
MyChart is a secure online portal that offers convenient access to your medical information. Using MyChart, you can:
- Schedule appointments
- View test results
- Request prescription refills
- Pay medical bills
- And more
Common MyChart questions
You can do a lot in MyChart – schedule appointments, get test results, refill prescriptions and more. Read our frequently asked questions for help and to get the most out of MyChart.
Download the MyChart app
Manage your care on the go with the MyChart mobile app. Search for MyChart on Google Play™ for Android or the App Store for iOS. After downloading the app, select The University of Kansas Health System from the drop-down menu.
With the MyChart app, you can be in control of your healthcare needs.
- See and manage upcoming appointments
- Request a prescription refill
- Begin check-in online for a more streamlined experience
- Access lab results and many medical records
- Send your care team a message
Pay Your bill
MyChart makes paying your bills from The University of Kansas Health System easier than ever. Pay with Apple Pay, Google Pay, credit card, debit card and bank account withdrawal.
How to pay your bill
You can securely and quickly pay your bill using any of the following methods.
Log in to MyChart. Select Billing Summary from the menu. Follow the prompts to make a payment.
Tips about paying bills in MyChart
Sign up for paperless billing to reduce clutter and receive electronic messages when your payments are due.
Can't pay your full bill at once? No problem. Sign up for a payment plan through MyChart. Simply choose the number of months you'd like to pay and set up automatic payments.
Save time by setting up a copayment in MyChart before a visit. Your copayment will be charged when you check in for the appointment.
Families and caregivers provide essential support when it comes to managing healthcare. With MyChart proxy access, you can securely access the medical records of a child, spouse or others you assist with healthcare needs.Request proxy access to a minor’s chart
Adult patients can manage or grant proxy access to a loved one, family member or caregiver by visiting the Sharing Hub in MyChart.Manage friends and family access
If you have questions about proxy access, visit our MyChart FAQ or contact our support team.
Wondering about your test results or current prescriptions? You can find this information and much more on MyChart’s mobile app and online portal.
MyChart enables you to:
- View current health issues, medications, visit summaries, test results and more.
- Share your medical records with another hospital or provider.
- See upcoming visits, testing or procedures.
- Request a medical record correction.
To learn more, visit our MyChart FAQ or contact our support team.
MyChart messaging makes it easy to communicate with your provider about nonurgent, brief questions or concerns. Most providers can reply within 2 business days.
Using MyChart messaging, you can:
- Ask a follow-up question about your visit.
- Learn how or when to take a new prescription.
- Report a minor condition and ask whether you need an office visit or if an e-visit would be sufficient.
- Ask about prescription refills.
To send a message, sign in to MyChart, select Messages, then choose Send a Message.
Tips about MyChart messaging
MyChart messaging is not as fast as the phone. Use messaging when:
- You can wait a few days for a reply.
- Your condition is not urgent.
- You can describe the problem in 1 or 2 sentences.
Calling your provider should result in a faster response. Call your provider when:
- You need an answer in the next few hours.
- You need to explain your condition in detail.
For emergencies, call 911.
When using MyChart messaging, be sure to choose your specific provider from the drop-down list. This will help get your question to the right provider as quickly as possible.
If you have your prescriptions filled at The University of Kansas Health System pharmacy, you will see them on your Messaging tab under Request Rx Refill. You can ask for refills and get information about when your prescription is ready or when it's in the mail.
If you have your prescriptions filled elsewhere, you won't see any prescriptions on Request Rx Refill. Instead, choose Ask a Question from the main menu to request a refill.
Busy schedules can make it difficult to see the doctor for a minor illness. If you are an established adult patient at one of our primary care locations, MyChart allows you to visit a nurse practitioner from your smartphone or computer.
You can request an e-visit for needs related to sinus problems, birth control, urinary problems and more. If your symptoms require an office visit, we'll ask you to make an appointment with your primary care physician or visit one of our urgent care offices.
To request an e-visit, sign in to MyChart and choose E-Visit from the main menu. Complete a brief survey about your symptoms and we will reply within 1 business day.
For common questions about e-visits, visit our MyChart FAQ page.
Questions and support
To learn more about MyChart’s features and benefits, visit our MyChart FAQ or contact our support team.