Alerts
Indian Creek Campus Walk-In Lab Services Relocating

Walk-in lab services will be closed on Indian Creek Campus February 4-5. If you need to visit the lab this weekend, go to the Medical Pavilion on the health system’s campus in Kansas City, Kansas. Weekend hours are 8 a.m.-noon on Saturday only. The Medical Pavilion is located at the corner of Olathe Boulevard and Cambridge Street. The lab is on Level 1.

Our Urgent Care location at T-Mobile Center
on Grand Blvd. is closed until further notice due to winter weather-related water damage. Find a convenient alternate location using Find Care Now.
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Messaging

Have you ever wished you could send a quick email question to your doctor's office? MyChart makes it easy. Simply choose Messages and select Send a Message. Some examples include:

  • Ask a follow-up question about your visit.
  • Learn how or when to take a new prescription.
  • Report a minor condition and ask whether you need an office visit or if an e-visit would be sufficient.
  • Ask about prescription refills.

Brief, nonurgent questions are perfect for MyChart messaging. Most providers are able to reply within two business days.

Need MyChart assistance? Email us or call 913-588-4040.

Helpful tips about MyChart messaging

  • MyChart messaging is not as fast as the phone. Use messaging when:

    • You can wait a few days for a reply.
    • Your condition is not urgent.
    • You can describe the problem in 1 or 2 sentences.
  • Calling your provider should result in a faster response. Call your provider when:

    • You need an answer in the next few hours.
    • You need to explain your condition in detail.

    For emergencies, call 911.

  • When using MyChart messaging, be sure to choose your specific provider from the drop-down list. This will help get your question to the right provider as quickly as possible.
  • If you have your prescriptions filled at The University of Kansas Health System pharmacy, you will see them on your Messaging tab under Request Rx Refill. You can ask for refills and get information about when your prescription is ready or when it's in the mail.

    If you have your prescriptions filled elsewhere, you won't see any prescriptions on Request Rx Refill. Instead, use the Get Medical Advice topic to ask your provider to call in a refill.

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