COVID-19 update

We maintain policies to keep patients, visitors and staff safe. Learn the latest on our visitor policy, now 1 guest per patient for most visit types, and on vaccine distribution and availability.

Skip Navigation

Patient Information

When you choose us for your eyecare needs, you'll enjoy streamlined appointments and communication between your care teams. This makes your appointments simple, seamless and stress-free.

On this page, you'll find helpful information about what to expect during your eyecare visit. You'll also find more detailed information about your upcoming appointments in your MyChart patient portal.

We offer a variety of appointment types. Learn more or call 913-588-1227 to schedule now.

What to expect at your first appointment

  • Arrive 15 minutes before your appointment to complete paperwork
  • Bring with you
    • Insurance card
    • Photo ID
    • Copay
    • List of current medications
    • Any relevant medical records (these can also be faxed to 913-588-6655 or mailed to 7400 State Line Road, Prairie Village, KS 66208)

At your appointment time, one of our caring technicians will call your name and measure your height, weight and blood pressure. They will then check your vision and perform various vision tests, as determined by your reason for being seen, so the results may be reviewed by your provider(s). As an academic institution, we train new doctors and you may see more than one doctor during your visit with us. Rest assured, this only increases the level of care you receive, but may take slightly longer overall. If you are seeing one of our ophthalmic subspecialists for a medical issue, please allow 1 to 2 hours for your appointment.

New patients should plan on being dilated. Dilation can last 2-4 hours after your visit, so you will want to make sure and have sunglasses available. We also have temporary sunglasses, if needed. If you find you are particularly sensitive to dilation, please e sure to have transportation pre-arranged.

If you or a loved one has special needs, please be sure to have someone accompany and remain with them for their appointment. This is especially important, so that physician can have a broader picture of needs and to ensure questions are answered and the treatment plan is fully understood.

If seeing our neuro-ophthalmologist, Thomas J. Whittaker, MD, please ensure your referring physician has provided us a referral and your medical records via fax at 913-588-6655.

The importance of a dilated eye exam cannot be underestimated. An un-dilated exam is like looking through a keyhole, which a dilated exam is like opening a door and stepping into a room. Dilating eyes allows your doctor to detect problems that might otherwise be missed.  – Annie Berenbom Wishna, MD

Comprehensive ophthalmologist

Prescriptions, payment and vision insurance

If needing a prescription for glasses or contact lenses, a refraction will be performed for a charge of $60. Depending on your insurance, this fee is in addition to your copay and deductible. We recommend that you check with your insurance provider before your appointment to see if refraction (code: 92015) is a covered charge under your plan.

If you have a vision plan in addition to your medical insurance and would like to use your vision benefits, please indicate when scheduling or when you arrive, so we can ensure you see one of our optometrists, Dr. Dirck DeKeyser or Dr. Mallory Kuchem. If the vision plan is not under your name, you will be asked to provide the first and last name, Social Security number and date of birth of the vision plan primary account holder to authorize your visit. Typically, vision plans cover the cost of an annual visit, refraction and an allowance toward the purchase of glasses or contact lenses.


We're pleased to accept the CareCredit credit card, North America's leading patient financing program. CareCredit is a credit card exclusive for healthcare services. Whether you're considering LASIK, need cataract surgery or it's simply time for new glasses or contacts, CareCredit can help you see clearer, sooner.

Ready to apply? Apply online for your CareCredit card today. You'll be seeing clearer in no time.

Related links