Medical Records

If you're visiting a provider outside of the health system, you have several choices for sharing your electronic records.

• If the provider uses the Epic electronic medical record system, you can ask them to access your record directly.
• If the provider doesn't use Epic, you can download a portable copy of your record from MyChart. Visit the Health tab. Under Medical Tools, choose Download my Record. You will see options for downloading information, which you can print or send to the provider.
• You can also ask your provider to access your records via a local Health Information Exchange, such as the Lewis and Clark Information Exchange, which covers many large providers in the region.
• If you need more detail on topics like surgeries and hospitalizations, these can be obtained through Medical Records. Your provider can release more detailed records through MyChart, or you can ask them to fax your records to the provider.

Certain medical records are sensitive or can't be displayed on MyChart for technical reasons. For example:

• Radiology images
• Certain obstetric ultrasound reports
• Genetic testing results

You can access those medical records through our Health Information Management department.

If you believe there is incorrect information in your medical chart, you can submit a request to update the information in MyChart on your computer or smartphone.

There are 2 ways to submit a request using your computer.

From the menu:

1. Log in to your MyChart account.
2. Select Menu then Request Chart Correction.
3. Complete the Chart Correction Request form.
4. Click Submit Request.

From the After Visit Summary:

1. Log in to your MyChart account.
2. Click on Visits and scroll to the visit pertaining to your request.
3. Select View After Visit Summary.
4. In the intro of that page, click Submit a Chart Correction Request.
5. Complete the Chart Correction Request – Visit Summary.
6. Click Submit Request.

From your smartphone:

1. Select Menu then Request Chart Correction.
2. Log in to your MyChart account and follow the directions above.
3. Complete the Chart Correction Request.
4. Complete all fields and then select Submit Request. Our staff will review and process each update request.