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Policies and Procedures

Health and Safety Protocols
Your care team is always here for you. We safely provide high-quality primary, specialty, urgent and emergency care. We meet the needs of thousands of patients daily in person and by telehealth.
Our world and communities have changed and are moving toward a new normal. The University of Kansas Health System is no exception. We have created and revised our safety procedures and protocols to optimize care for patients, visitors and staff in this new environment.
While your experience visiting our facilities to receive care or support a loved one may look and feel a bit different, be assured that what is not different is our commitment to your health and safety, and that of your loved ones.
Here, we provide information on our enhanced health and safety protocols, and we answer some commonly asked questions. We hope this information will help you plan and prepare for healthcare services with comfort and confidence.