Guest Services

At The University of Kansas Health System's Guest Services, located off the hospital's main lobby, you will find a comfortable waiting room, coffee, television and a computer with internet access for researching healthcare information. Our Patient Relations staff can offer assistance with answers to healthcare questions and access to community resources. Our Information Desk staff members provide directions and personal escorts to appointments and campus maps.

Conveniences on our main campus

  • ATM: ATMs are located near the main hospital cafeteria and in the lobby of the Orthopedics and Medical Pavilion.
  • Hair and nail salon: Open to patients and visitors, Salon Rx is located across from the cafeteria on the main hospital's ground floor. To make an appointment or ask about in-room services, call 913-588-2518. Salon hours are 9 a.m.-4 p.m. Tuesday-Friday, or by request.
  • Internet services: Wireless internet services are available throughout our main campus. Use the wireless connection labeled "Internet."
  • Interpreter services: Professional interpreters are available in person or over the phone to help patients who use sign language or speak a language other than English. Arrangements for this service may be made through nurses or physicians.
  • Newspapers: Machines are in the main hospital lobby.
  • Notary public: Free notary services are available weekdays in Admissions (913-588-5807), off the hospital's main lobby, and in Patient Relations (913-588-1290), near the hospital's main entrance.
  • Pharmacy: Our pharmacy locations fill prescriptions and offer over-the-counter medications. Be sure to fill your prescriptions before you leave.
    • Cambridge Tower A
      • Level 1: 9 a.m.-5:30 p.m. Monday-Friday
    • Main hospital lobby
      • Weekdays: 7 a.m.-9 p.m.
      • Weekends: 9 a.m.-5 p.m.  
      • Holidays: 9 a.m.-3 p.m. (except Christmas and New Year's Day)
  • Public restrooms: On our main campus, bathrooms are located on each floor of the main hospital, Center for Advanced Heart Care, Orthopedics and Medical Pavilion and Cambridge Tower A. For the health of our patients, visitors should not use patient bathrooms.

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